Key Information
Head Teacher: Mrs Lindsey Wilmer
✉️ lindsey.wilmer@coopacademies.co.uk
For admin and enquiries: Mrs Angela Dean
📞 01782 470401 (8.30am - 4pm)
✉️ angela.dean@coopacademies.co.uk
For finance and queries: Mrs Jane Bithell
✉️ jane.bithell@coopacademies.co.uk
Our Address
Co-op Academy Friarswood
Abbots Way
Westlands
Newcastle under Lyme
Staffordshire
ST5 2ES
What are our Opening Hours?
Our school session times are:
Nursery
8:45am to 11:45am (if eligible for 30 hours) end of day is 3.15pm
KS1
8:40am to 3:20pm. Classroom doors open at 8:40am so that children can come straight into school.
Official start time is 8.50am
KS2
8:40am to 3:20pm. There is a member of staff on duty at the front entrance from 8:40am.
Official start time is 8.50am
Morning break
10:30 – 10:45am
Lunchtimes
KS1 – 11:45 – 12.55pm
KS2 – 12:00 – 1:00pm
Afternoon break
There is an afternoon break for 5 minutes at a suitable time.
Total time in a typical week is 6.5 hours per day / 32.5 hours per week
Unsure who you need to contact?
Check out our team.
My child will be absent
Please let us know if your child is going to be absent.
Telephone number: 01782 470401
I need help with Admissions
Please click the button below.
I'd like to report a safeguarding concern
Please make sure you report any safeguarding concerns as soon as possible.
Contact our Safeguarding Officers
Mrs Lindsey Wilmer or Mrs Bev Hartley are happy to assist you with any safeguarding concerns you may have. Please call 01782 470401 or email either:
lindsey.wilmer@coopacademies.co.uk
bev.hartley@coopacademies.co.uk
Who can I speak to about Special Educational Needs support?
Our SENDCo is Mrs Jennifer Dickens. Please call 01782 470401 or email jennifer.dickens@coopacademies.co.uk
I'd like to contact the Governing Body
We are a part of the Co-op Academies Trust, which is a multi academy trust. Our Trust Board is legally responsible for the effective running of the whole Trust. To learn more about trust-level governance, please visit our Trust’s central website here.
Governance at a local level is undertaken by our Academy Community Council (ACC), which is made up of our Community Council Members (CCMs). CCMs are responsible for ensuring a high-quality pupil experience that meets the needs of our local community.
To contact the Chair of the ACC, please write to:
FAO Chair of the Academy Community Council
Caroline Sellers
Co-op Academy Friarswood
Abbots Way
Newcastle-under-Lyme
ST5 2ES
I'd like to contact the Co-op Academies Trust
Any compliments, concerns or complaints should be raised via the Chair of the Academy Community Council (ACC), as outlined in our Complaints Policy. The contact for our ACC is as above.
Following this should you still wish to contact the Co-op Academies Trust, you can write them at admin@coopacademies.co.uk
I would like more information about your Uniform?
Our Uniform Policy can be found by clicking the button below.
I'd like to know more about your Ofsted Reports?
Please click the button below for more information about our Ofsted Reports.
Where can I find your performance data?
Please click the button below for more information.
Where can I find information about your curriculum?
Please click the button below.
Where can I find your Pupil Premium Strategy and PE and Sport Premium?
All of our Pupil Premium and PE and Sport Premium information can be found by clicking the button below.
Where can I find your Behaviour Policy?
Please click the button below.
Where can I find your Charging and Remissions Policy?
Please click the button below.
Where can I find the published salary information for the Trust?
Please click the button below.
Where can I find information about the Trust's Annual Accounts?
Please click the button below.
How do I make a complaint?
If you wish to make a complaint, you should do so in accordance with our Trust Complaints Policy
The procedure allows parents, carers or anyone else to raise a concern or complaint relating to the academy or Co-op Academies Trust.
The procedure is divided into three stages:
- Stage One (The Informal Stage) you should speak to a staff member in the academy to see if they can resolve the issue.
- Stage Two (The Formal Stage) is the point at which you should put the complaint in writing to the Headteacher or another senior member of staff. Where the complaint is against the Headteacher, you should write to the Chair of the Academy Community Council at our school address. Address the letter or email to ‘Chair of the Academy Community Council.
- Stage Three (Formal Resolution) is the final stage. It involves a hearing before a panel including members of the Trust's Resolutions Team and an independent person who will review the complaint in its entirety.
0161 692 4309 (Mon-Friday | 9am-5pm)
admin@coopacademies.co.uk
(sales or marketing correspondence to the admin email address will be deleted)
Registered office in England:
1 Angel Square
Manchester
M60 0AG
(Company registration number: 07747126)
I would like a paper copy of documents on the website
Please contact the school office and we will be happy to help.
Want to find out how we manage your personal information?
For details on how we manage your personal information please refer to our data protection policies and privacy notices:
If you would like to make a request for information, please contact our Data Protection Ambassador on the main school phone number.